Almost everyone has the capacity to perform better
Close More Deals and Get Paid Faster
Levelling out workloads to deliver consistently
Finding the right supplier
Maximising the value
Buying wisely
Matching risk and margin
Managing over a greater distance
Products and opportunities to invest in
Determining profitability and market share
Assessing new markets and new products
How successful companies create products people can't put down
Techniques and tools for process improvement
A scheduling system to improve efficiency
Reducing flow and response times
A systematic method for waste minimisation
Change for better
Measuring customer engagement with a brand
Determining the reactions that can be expected from a larger population
Consumers have the tools to assess the absolute value of things they buy based on almost perfect information. They are much less susceptible to branding, positioning and customer loyalty
Test your hypothesis before you spend
How, why, and at what rate innovations spread
Adopt the right technology at the right time
Predicting business gain
Shifting focus to the long-term health of customer relationships
Marketing tools to pursue marketing objectives
Process steps as boxes in order and connected with arrows
One process in a chain of processes that's capacity reduces the capacity of the whole chain
Cycling continuous improvement
Reviewing as many components, assemblies, and subsystems as possible to identify failure modes, and their causes and effects
Analysing business opportunities
Reduce failure by compensating for potential limits of memory and attention.
A time-constrained, five-phase process that uses design thinking to reduce the risk when bringing a new product, service or a feature to market
The measures taken to help the consumer put the actual product to sustained use
Promoting to new customers through referrals, usually word of mouth
Describing a software system
A compelling promise of value
What a brand does to get attention and why consumers engage while having not yet tried the product or service
A measure of how products and services supplied meet or surpass customer expectation
Raising many small amounts of money from a large number of people
Why are some products and ideas talked about more than others? Why do some articles make the most emailed list? Why do some YouTube videos go viral? Word-of-mouth.
Inception, through engineering design and manufacture, to service and disposal of products
Gauge the loyalty of customer relationships
Allocate resources to brand marketing and product management. A strategic management, and portfolio analysis tool